7 C’s of communication Hello dear friends here you will get What is the Principles of Business Communication, Communication 7 C's, 7 C’s of communication, What is the Principles of Business Communication
To ensure better communication, certain principles are to be followed. There are seven C’s in communication which is known as guiding principles of communication. The seven C’s of communication are discussed below:
1. Principle of clarity: The message prepared for communication should be clear. Clarity means getting the meaning of messages accurately form the head of the sender into head of the receiver. An ambiguous message will not be able to make effective communication. When the subject matter is clearly presented communication becomes effective. Clarity of communication can be achieved in following ways:
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2. Principle of completeness: The subject matter of communication should be complete. It should not be partial or incomplete message. Complete message contains all necessary facts and information that the readers or receivers need to understand. The receiver should get a clear idea about the subject matter. Incomplete message create confusion or misinterpret or irritate the readers or receivers.
3. Principle of correctness: The facts and information provided in the message should be accurate and correct languages. Any wrong information in the message may create confusions. As a result, communication failure may occur. The following suggestions can help to write correct message:
4. Principle of conciseness: A message should be as short as possible. Concise means saying to sender in a fewest possible words. It saves time and expanse for both sender and receiver. The reader may feel disturbed in receiving a long message. Moreover, business executives do not have much time to go through a long message. But the necessary information should be given in the message. The following guideline can help to write concise message:
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5. Principle of concreteness: Concrete means exactness, specific, definite or vivid rather than vague or general. Business communication use words that form sharp and clear meanings in reader’s mind. The following guideline can help to write concrete message:
6. Principle of Consideration: Consideration means that the sender prepares every message keeping the receiver in mind. Here the sender should consider the problems, desire, circumstances, emotion, and probable reaction of the reader or receiver. The following guideline should in consideration principle:
7. Principle of courtesy: Courtesy means polite behavior or good manner. It involves being aware of the perspective of others and their feelings. Writing or speaking in positive words which will generate courtesy. Following guideline should maintain in courtesy principle:
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The above two sentences may seem like a simple case of punctuation mistake. But they are something else at a deeper level- they fail to clearly communicate the attribute of their subjects (i.e. John and Smith).
Writing such sentences is often worse than speaking them because, in speaking, you may get a second chance to clarify yourself with your body language. In writing such a sentence, your chances of correctly and effectively communicating a piece of information are virtually non-existent.
Clarity is of central significance to all communication. Being clear conveys our thoughts and understanding our listeners' thoughts without ambiguity. Thus, a successful speech, story, or article should first be clear- both in choice of words and overall message before anything else.
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We found an important insight in this research paper. It was done by three students of BITS Pilani’s Dubai-based campus in 2014. It highlights that the biggest hurdle to effective communication is a set of assumptions.
We are driven by our philosophies that are backed by our experiences and reactions to a certain stimulus. This means that we may not always derive the correct information properly, and this may make our communication less clear.
We live in an under-communicated society when it comes to the written form of communication. We often rely on instant messaging to get our job done.
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Since we are usually on the go (or believe that we are), are we comfortable with ‘cn u snd the mail 2dy’ or ‘cn u close dis asap?’ Such abbreviated sentences, though rampant, may often fail to communicate the message clearly.
Verbal communication fares no better either. We often overreach the limits by describing our thoughts in far more detail than is required. We do this for two reasons: we want to explain ourselves perfectly or that we love to talk too much.
These practices may work in situations requiring greater attention to detail, but in most circumstances we can do away with them.At the very least we can do is not to contribute to the nonsense.
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Communication is about delivering a piece of the message in a clear and easy-to-understand form. It should also be transmitted or sent in a way that the intended receiver is comfortable accepting. If it is not, the listener may even tune himself out of such meaningless and unnecessary conversations.
This is why we advise writing short and meaningful sentences. They should stand on their own and provide a logical conclusion for the one preceding it. One should have a good understanding of a subject and the audience before saying something, this will help both parties connect the dots better.
Done repeatedly in any article or speech, it would also help convey the meaning without ambiguity or confusion. English is not our first language, and this often makes it difficult for us to speak our minds. This underscores the importance of communicating in clear and precise terms.
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Clarity is supported by six allied attributes in both written and verbal communication. They are Correctness, Conciseness, Courtesy, Concreteness, Consideration, and Completeness.
It makes sense for all working professionals, even if they do not aspire to become writers or speakers. We mostly use English as the preferred mode of communication. Fluency in English often takes a lot of time, but you may save some time by starting early.
Clarity rules the top of the charts in both verbal and written forms of communication. A clear thought process helps a writer or a speaker to stay relevant among his audience. It is best to know what you need to say or write before doing so.
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Most professionals in India are not particularly good at delivering business presentations, drafting emails, or creating other official documents in the English language. This puts them in a bad light.
They are often looked down upon by their co-workers and superiors. Worse, their lack of communication skills often hurts their chances for growth.
You might have even seen it happening with you. No matter how good you may be at work, you might be side-lined for promotions because you do not have “good communication skills.” You might even see people who are less qualified rise above you. Therefore, it is advisable to rise above this weakness with some smart work before it hurts your self-belief.
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Thinking correctly and being knowledgeable are prerequisites to being an effective speaker or writer. The good thing is that you can always improve your skills and emerge as a professional everybody in your workplace can look up to. But it will take some time and effort.So, we are mentioning some proven ways to help you do that.
However, a central part of this endeavour is to remember that communication is a two-way street. We should thus be open to feedback and to listen to others. The worst barrier to any speech or story is a closed mind. The speaker who makes a conscious effort to appreciate his listener’s positive gesture does both parties a world of good.
Caution: Sometimes, people are angrier with themselves than they are with you. In such situations, it is best to stay quiet and give them some time so they may get a hold of themselves. You may top it by saying that you would wait for them when they are okay to talk with you.
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It may not always be possible for a professional to get going with many theoretical procedures. Being short of time or too experienced could make it worse. You might also be worried about what your peers will think of it if they find you attending an English class. That will hurt.
So here’s a smarter way out sign up for our LIVE, one-to-one, online sessions with a qualified professional. You may avail of these interactive sessions at a time you’d want, and you may tune in from the comfort of your living room. It means you can learn at your own pace and emerge a better professional over time, never
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